The Cheltenham lettings landscape has changed considerably in recent years.
Landlords are faced with more regulation and greater scrutiny, while tenant expectations around quality and service are rising.
As a landlord, we know you are concerned with safeguarding your rental income, protecting your asset and ensuring legislative compliance.
As an established leader in the lettings market, we are dedicated to helping you. Which is why our award-winning service is regularly cited as a reason why our long-standing client landlords come to us, and stay.
It’s also why approximately 85% of our new instructions came from disaffected landlords who feel they deserve a better service from their lettings agents.
Our lettings agency was established in 1965, so we have been advising landlords in Cheltenham and the surrounding areas for six decades.
We therefore understand the local market better than almost any other agent in the area. We’ve experienced many changing market cycles, and repeatedly advised landlords about regulatory reform. Our depth of knowledge means that clients benefit from intelligent, calm support at all times and particularly when issues arise.
Our fees are designed to be clear and transparent, providing your with a straightforward pricing structure and no hidden charges. From the outset, you will know exactly what to budget for, allowing you to plan accurately to optimise your margins.
Many national agents rely on centralised maintenance teams, often based miles away from the properties they manage. We take a different approach. Our maintenance department is based at our Montpellier office to ensure that any client issues are handled quickly and sensibly by people who know Cheltenham well. It means we can offer faster resolutions and better outcomes for both landlords and tenants.
We only work with our team of trusted, competitively priced local tradespeople, who we can rely on to deliver reliable workmanship and realistic pricing.
Our contractors understand the challenges offered by Cheltenham’s varied housing stock, from period/listed homes to modern developments. We have strong, established working relationships with them, meaning we can offer fast response times and consistent standards of work.
Our dedicated in-house accounts department plays a key role in maintaining our exceptionally low arrears record through their proactive monitoring and prompt follow-ups.
Their services are particularly important for any landlords subject to additional requirements, including Non-Resident Landlord HMRC compliance.
We protect our clients by ensuring that all tax and income are managed, processed, and recorded accurately.
Our knowledgeable, long-standing team have a detailed understanding of current lettings legislation and best practice.
You will talk to named professionals who understand your property and priorities, rather than a revolving door of ever-changing account handlers. We know that this continuity is appreciated by clients, because it leads to fewer issues and helps build strong, long-term relationships.
Because we are an independent lettings agent, we can make decisions locally and in the best interests of our clients, without the pressure of corporate targets or shareholder pressure, so our advice remains balanced and tailored.
Our independence also allows us to offer tailored, genuinely client-focused, service.
Our offices are located in the heart of Cheltenham’s Montpellier ward, we can give your property prominent physical exposure to potential tenants. We know from experience that our window advertising regularly attracts quality local tenants and this exposure combines well with coverage across all our digital portals, to ensure maximum reach.
This high-level presence across all available platforms, combined with our professional presentation and accurate pricing, means we routinely reduce void periods and attract well-matched tenants for clients.
As a landlord operating in today’s regulated lettings environment, you need a lettings agency that can offer you experience, transparency, financial discipline, and local expertise to maximise your returns and protect your rental portfolio.
Our in-house maintenance and accounts teams, independent status, and exceptionally low arrears record, means we can confidently offer you a lettings service built around long-term rental portfolio protection and performance.
Tel: 01242 514285
Email: info@morgan-associates.co.uk
We are here to help you protect your investment and stay ahead of regulation.
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